@article{Kreuter2008,
author = {Kreuter, F. and Presser, S. and Tourangeau, R.},
title= {Social desirability bias in CATI, IVR, and web surveys. The effects of mode and question sensitivity},
year = {2008},
doi = {10.1093/poq/nfn063},
volume = {72},
number = {5},
pages = {847‒865},
}